Technical Documentation Strategist

Your role in the team

Our expectations of you

Qualifications

• You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today.
• Passion for devising enterprise-grade strategies and roadmaps for technical documentation.
• You start with the “why” behind your strategy to motivate and inspire.
• By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders.
• You excel in engaging with both internal and external stakeholders, articulating your vision and plans.
• You are familiar with Markdown.
• You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS.
• You enjoy sharing your knowledge and skills with other team members and learning from others.
• You’re willing to push the envelope and engage stakeholders to try new things, balanced by a love of metrics that support your work.

Experience

• 2+ Jahre Erfahrung im Produktmanagement in einer B2B-Softwareproduktumgebung und 3+ Jahre Erfahrung im Bereich technisches Schreiben.
• Experience in defining and executing strategy and governance for software documentation.
• You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best.