Job
- Level
- Senior
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.950 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop complex user stories and design technically challenging solutions in ServiceNow for workflows, integrations, and the service catalog while closely collaborating with various stakeholders.
Job Technologies
Your role in the team
- Development of complex User Stories, design of solution architectures, and making key technical decisions.
- Configuration and development of workflows, Script Includes, Business Rules, integrations (REST/SOAP), as well as service catalogs and platform modules (e.g., ITSM, CSM, HRSD).
- Analysis and resolution of complex incidents and bugs to ensure platform stability.
- Conducting code reviews, ensuring adherence to coding standards, and guaranteeing solution quality.
- Maintenance and further development of technical documentation, including architecture decisions and integrations.
- Close coordination with Product Owners and Architects, participation in Sprint Planning, and assessment of technical risks.
- Support for junior developers, implementation of best practices, performance optimization, and process automation.
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Our expectations of you
Qualifications
- Expertise in ITSM (Incident, Change, Problem, Request), CMDB, Service Catalog, as well as Workflow and Flow Designer.
- In-depth knowledge of REST and SOAP integrations, MID Server, OAuth, and API orchestration.
- Knowledge of ServiceNow architecture, development lifecycle, update sets, and release management.
- The desire to make Vienna climate-ready for the future together with the Wiener Stadtwerke Group.
Experience
- At least 4 years of professional experience in the development, configuration, and administration of the ServiceNow platform.
- Experience in JavaScript development within the ServiceNow context (Client Scripts, Business Rules, Script Includes, UI Actions, Scheduled Jobs).
- Experience in implementing and maintaining complex workflows, business logic, service catalogs, UI guidelines, forms, and notifications.
- Familiarity with ServiceNow development standards, implementation methodology, and ideally experience with CI/CD tools (e.g., Jenkins, Git, Azure DevOps).
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Benefits
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🎁Employee Gifts
- 📱Company Phone for Private Use
- 💵Bonus Payments
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
WienIT
Wien
The WienerIT team is the digital backbone of the Wiener Stadtwerke Group. We are at the forefront of digitizing everything that makes Vienna one of the world's most livable cities. As central IT & Business Partners, we get our city's transportation networks moving, make Vienna Energy shine, and build the network infrastructure for all of Vienna's digital networks. We find solutions for group-wide cases – whether it involves pioneering work in digital transformation, personnel processes or print jobs. We create smart services that make Vienna futureproof.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Culture
4.4Engineering
3.6Workingconditions
4.1Career Growth
4.5
Senior ServiceNow Developer
- Salary
- from 3.950 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
