Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Linz
- Working Model
- Onsite
Your role in the team
- You accompany our IT services from cradle to grave.
- You are responsible for the operational life cycle management of our IT services.
- You understand and coordinate the service-related requirements of our customers and ensure that the agreed release schedule is adhered to.
- You define the monitoring requirements and commission their implementation.
- You coordinate troubleshooting in the event of operational disruptions through to follow-up and initiation of continuous improvement measures.
- The special thing about this job: you are the liaison between all internal organizational units involved in the service and external stakeholders!
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Our expectations of you
Qualifications
- IT-savvy customer understander
- You have a basic understanding of IT technology, work in a structured manner and enjoy analyzing.
- Great if you have know-how in requirements and project management and service level agreements are not a foreign word to you.
- With your communication skills, you manage to strike a balance between the customer’s technical wishes and technical feasibility.
- You bring perseverance and empathy: sometimes it takes more than one attempt to find common ground!
Experience
- You have professional experience in at least one of the following banking areas: investment, financing, risk management or treasury.
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