Logo GARTNER KG

IT Service Desk First Level Employee

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 1.990 € Gross/Month
  • Location
    Lambach
  • Working Model
    Hybrid, Onsite
  • Job Technologies

    Your role in the team

    • You will support our colleagues in the Gartner Group with questions and problems related to IT.
    • You are the first point of contact and are happy to help. (1st Level Support)
    • Analyze/classify incoming incidents via our modern ticket system
    • Independently resolve incident requests. For more in-depth problems, forward and escalate to the appropriate internal department.
    • Installing/maintaining workstation systems, peripherals, mobile devices
    • Collaboration on project-related rollouts (e.g. Intune)
    • documentation

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • Completed training. Ideally with an IT focus, but you can also be an IT-savvy career changer.

    Qualifications

    • Broad basic knowledge in the IT environment (Windows operating systems, Office applications, Active Directory, Android)
    • You want to develop yourself through your own initiative and curiosity
    • You are communicative, stress-resistant, reliable, flexible
    • Basic English skills

    Experience

    • Experience in IT is an advantage

    This text has been machine translated. Show original

    Benefits

    Food & Drink

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Lambach

      Location Lambach

      4650 Oberösterreich

      Austria

    Topics that you deal with on the job

    This is your employer

    GARTNER KG

    GARTNER KG

    Guntramsdorf, Kropfing

    Our decades of experience in national and international freight, combined with our dedication to meeting the needs of our customers, have helped us grow steadily over time.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Logo GARTNER KG

    IT Service Desk First Level Employee

    Salary
    from 1.990 € Gross/Month
    Location
    Lambach
    Working Model
    Hybrid, Onsite

    More Jobs