Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- We are currently looking for team reinforcements for online software support / helpdesk.
- You will speak with software users in the financial sector and analyze reported errors in their application together with them.
- This could be due to incorrect references (similar to Excel) or a bug in the system.
- You take care of the problem and solve it together with the customer.
- Your main activity focuses on telephone/online meetings and email, which means you must enjoy communicating with people.
- Troubleshooting should be a passion of yours, where you take an analytical approach and systematically work through possible solutions.
- It is also important that you enjoy working with modern computer technologies.
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Our expectations of you
Education
- Completed HTL/Matura, ideally technology internship, computer science training.
Qualifications
- Interest in technology and good computer skills (especially in Excel), ideally controlling software.
- Very good communication skills, solution orientation, analytical skills.
- Enjoys interacting with people, communicative, helpful, friendly, pleasant voice.
- Fluent German (C2) and ideally good English skills (B2).
- The passion for solving problems (puzzles ;-)).
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Job Locations
Location Vienna
Austria
This is your employer
smartPM.solutions GmbH
smartPM.solutions GmbH focuses on developing innovative controlling solutions and supports companies in optimizing their management processes.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior Software Support / Helpdesk
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
