Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.348 € Gross/Month
- Location
- Salzburg, Grödig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide technical support to colleagues, diagnose and resolve issues with end-user devices and software, manage hardware, conduct training, and optimize IT infrastructure collaboratively.
Job Technologies
Your role in the team
Your team has a passion for technology and is responsible for providing colleagues with technical assistance and support to ensure their computer systems, software, and networks operate efficiently.
You work in a cross-functional team of software developers, architects, IT systems engineers, and other IT specialists.
Your responsibilities include, among others:
- Provide IT support and resolve issues, incidents, and service requests to ensure end-user satisfaction (SPOC).
- Support and maintain local end-user devices, including desktops, laptops, and other hardware.
- Manage hardware and software according to standard procedures
- Diagnosis and troubleshooting of hardware/software issues on-site at the customer's location
- Procurement of standard IT client hardware
- Conducting IT training sessions for non-IT colleagues
- Support in managing the following services: servers, applications, network
- Participation in various IT system engineering tasks and projects to improve and optimize the IT infrastructure.
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Our expectations of you
Education
- Completed education in the field of Information Technology (HTL, University of Applied Sciences or similar).
Qualifications
We are not just looking for expertise: we are seeking people who bring their passion and talent to us.
- Proficient in Microsoft 365 tools (Outlook, Teams, Excel, etc.)
- Excellent communication skills in English and German, both written and verbal.
- Knowledge of Cisco, AWS, and Azure is advantageous.
- The passion to learn and grow with us
Experience
- At least 2 years of experience in a similar role
- Experience with managing Microsoft 365
- Experience in supporting end-user devices and troubleshooting technical issues.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Tecan Austria GmbH
Grödig
Tecan is a family-owned business from Switzerland that offers automated laboratory instruments and solutions worldwide. They develop, produce, distribute and support workflow solutions.
Description
- Founding year
- 1980
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Science, Research
IT Operations Engineer
- Salary
- from 3.348 € Gross/Month
- Location
- Salzburg, Grödig
- Working Model
- Hybrid, Onsite
