Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 38.183 € Gross/Year
- Location
- Anif
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the primary technical contact for customers, assisting with diagnosis and resolution of issues, collaborating closely with development and project management teams in the DACH region and globally.
Your role in the team
- You communicate with our clients in the DACH region as well as worldwide.
- You collaborate with our development departments as well as the project management team at the HQ in Salzburg and Germany.
- You are the primary technical contact for our clients when they have questions and issues.
- You assist in diagnosing and resolving technical issues remotely, ensuring the satisfaction of our customers.
- Thanks to your support, parking garages at major international airports, shopping centers, and much more are filling up...
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Our expectations of you
Education
- Completed technical education (apprenticeship, HTL) or relevant professional experience in the IT sector.
Qualifications
- Excellent communication skills and the ability to convey technical concepts clearly.
- Flexibility and willingness to work occasionally on weekends.
- Team player - at national and international level.
- Good spoken and written English skills.
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What we offer
- Collegial, appreciative team with an open corporate culture.
- Flexible working hours and home office options by arrangement.
- Design and responsibility scope that allows you to grow with Axess.
- Individual training and development programs to promote your career.
- Free drinks, a variety of fruit options & meal allowances.
- Free parking for cars and bicycles.
- Good accessibility by public transport.
- Axess Team Events - for a strong togetherness.
- Attractive corporate discounts.
- Health promotion (e.g., yoga).
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Benefits
Health, Fitness & Fun
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 👩⚕️Company Doctor
- 🎳Team Events
- 🙂Health Care Benefits
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
AXESS AG
Anif, Bjelovar, Innsbruck
Axess AG is a globally active company and one of the leading manufacturers in the ticketing and access management industry. Axess has customers in over 50 countries, making it the partner of choice for public access to sports, leisuretime activities, culture, and transportation.
Description
- Company Size
- 250+ Employees
- Founding year
- 1998
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Sports, Leisure, Electronics, Automatization, Internet, IT, Telecommunication, Hotel and Restaurant Industry, Tourism
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)4.1
Engineering
4.1Workingconditions
4.0Career Growth
4.0Culture
4.5
Support Engineer Headquarters
- Salary
- from 38.183 € Gross/Year
- Location
- Anif
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
