Level: Experienced

Job Field: IT, BI, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: 3.100 to 3.980€ Gross/Month

Location: Wels

Working Model: Onsite

Job Summary

In this role, you configure Microsoft Dynamics CRM for educational consulting, create technical documentation, optimize processes, and develop automated workflows using Power Platform and Power Automate.

Job Technologies

Your role in the team

In this versatile role, you will be responsible for configuring and continuously developing Microsoft Dynamics CRM for educational and student advising, particularly in the areas of Sales Hub, Marketing Hub, and Customer Insights.
You create technical documentation, maintain integrations, and ensure transparent traceability of all automated processes.
Furthermore, you design technical requirements, create briefings, and coordinate and oversee their implementation with external service providers and agencies until successful completion.
As a central contact in second-level support, you handle CRM-related inquiries and technical requirements, ensuring smooth operations in daily business.
They analyze existing CRM processes, identify optimization potentials, and implement them through targeted modeling and adjustments.
With Power Platform and Power Automate, you develop automated workflows that make our internal processes more efficient and smarter.

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Our expectations of you

Education

You hold a Matura diploma or a university degree and have solid knowledge of Microsoft Dynamics CRM as well as the Power Platform, along with experience in process modeling and technical support.

Qualifications

Ideally, you also have basic programming skills in C# and JavaScript to be able to make minor adjustments independently.
Your working style is structured, solution-oriented, and characterized by a high quality standard.
You communicate clearly and understandably, enjoy working in a team, and possess a strong willingness to learn as well as enthusiasm for new technologies.
If you enjoy actively shaping digital processes and see technical challenges as exciting tasks, then you are exactly right with us.