Level: Experienced

Job Field: Application

Employment Type: Full Time

Contract Type: Permanent employment

Salary: 3.319 to 3.814€ Gross/Month

Location: Linz

Working Model: Onsite

Job Summary

In this role, you analyze and process tickets, conduct error analysis, and are involved in new projects to ensure stable operation of IT solutions and optimize processes.

Job Technologies

Your role in the team

As an application specialist, you are responsible for the stable operation of the solutions you manage.
This includes ticket analysis and processing, error analysis and troubleshooting, as well as collaborating on the implementation of new features and processes.
You will be involved in the project phase during new developments to incorporate your expertise on operational topics.
This helps facilitate future maintenance.
In case of disruptions and in projects, you serve as a technical interface to other service areas (e.g., IT infrastructure), maintain contact with manufacturers and internal clients, and coordinate the necessary steps.
Close collaboration with the helpdesk team and assistance with more complex tickets.

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Our expectations of you

Education

You have a qualification with an IT background (HTL/FH/University, etc.), e.g., Computer Science, Business Informatics, or a comparable degree program, or possess equivalent relevant skills and experience.

Qualifications

You have good SQL knowledge.
You enjoy working in a team and take pleasure in interacting with clients.
You impress with your communication skills as well as a structured, independent, and solution-oriented way of working.
You should definitely possess a Class B driver's license.

Experience

You have experience with web programming (preferably PHP).

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What we offer

More than just a job: a secure position with diverse, responsible tasks in a value-oriented environment with genuine societal relevance.
Permanent employment contract (after the probation period) and work at a central location with excellent public transportation access and free coffee.
More leisure and flexibility: Two additional vacation days from the second year of service and three days off per calendar year (Good Friday, December 24th, and December 31st) with flexible working hours (flextime).
Strong team and inspiring culture: With us, you can expect an open, appreciative atmosphere.
Great benefits: Works council outings, discounts, and vouchers for various shops, hotels, and more.
Development inclusive: Support in professional and personal development through training and space for personal growth.
The collective agreement minimum salary ranges from €3,319.4 to €3,814.8 gross per month for full-time employment (37 hours per week), depending on professional experience and credit for previous service periods.
Allowances are paid depending on the usage.
We are proud of the diversity of our employees and are committed to promoting diversity and equal opportunities.
We assume alignment with the values of Caritas.
The Caritas Upper Austria is a safe place for all people and actively advocates for violence prevention.