Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 53.592 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the central contact person for customer concerns regarding your IT services and are responsible for the stable provision of the IT services assigned to you and the associated CIP.
- You speak to all stakeholders (e.g. specialist departments and service owners) and are responsible for troubleshooting and technical further development of the services.
- develop professional and technical requirements, concepts and solutions with the specialist departments and the software manufacturers/developers.
- keep a keen eye on data quality and tirelessly demand it.
- ensure that the service processes are adhered to but are also regularly tested for user-friendliness and performance. Adaptations are discussed and improvements are constantly sought.
- You are responsible for ensuring that the services in the service directory are maintained in accordance with the specifications and implement these operationally. You are also responsible for the corrective and adaptive maintenance of the IT services.
- Report at regular intervals to the department management and the benefit recipients.
- You work independently and responsibly, but always work very closely with all the subgroups involved and with management.
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Our expectations of you
Education
- have a solid basic technical IT training and an interest in new technologies - completed technical/business studies or comparable qualification is an advantage.
Qualifications
- are interested in ÖBB Holding and its subgroups with their tasks in public transport, the transport of goods and sustainable infrastructure.
- You enjoy digitization tasks in order to offer customers and employees a modern service as one of the largest climate protection companies in Austria.
- In addition to a communicative and solution-oriented personality, you convince us with a high level of customer orientation and a confident demeanor when dealing with our internal group customers.
- You are characterized by a proactive willingness to design and implement.
- In addition to business knowledge and service management skills, you ideally also have an ITIL4 Foundation certification.
- have knowledge of modern collaboration tools (MS Teams, MS Sharepoint, MS Office 365, Atlassian Tools).
- are able to quickly familiarize yourself with the BCC service landscape.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🧠Mental Health Care
More net
Job Locations
Location Vienna
Am Hauptbahnhof 2
1100 Wien
Austria
This is your employer
ÖBB-Konzern
Wien, Villach, Innsbruck, Wien, St. Pölten, Linz
The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Engineering
2.8Culture
3.6Workingconditions
3.6Career Growth
3.4
IT Services Manager
- Salary
- from 53.592 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Easy Apply
- Easy Apply