Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 53.592 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the primary contact person and advisor to customers for a data integration platform and ensure the provision of the platform service according to the relevant SLA in compliance with the KPIs.
- coordinate the organizational/administrative processes for providing the service together with the customers as well as the internal and external service partners.
- manage and/or allocate the resources required to provide the service both within the BCC and with external service partners.
- act as an internal and external contact for processes and problems, analyze problems and generate solutions
- You coordinate the product backlog with the customer and advise the customer in at least one area of expertise.
- advise on the design and further development of the platform as well as on the definition of new services and identification of cost reduction potential.
- You continuously carry out market observation in your field of expertise and are the commercial, professional and technical contact person for selected services.
- continuously optimize the assigned IT services as well as the performance of the services and the associated infrastructure.
- You actively pass on knowledge and coach employees/colleagues within the framework of professional topic leadership.
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Our expectations of you
Education
- have a university degree and/or many years of professional experience (> 7 years).
Qualifications
- are a recognized expert in the evaluation of new technologies in the changing IT environment. Evidence of this expertise through publications (e.g. online), external appearance & contributions to relevant web forums as well as specialist lectures.
- Ideally, you have additional skills such as experience in leading distributed teams, structured, strong analytical and problem-solving skills, systems thinking, communication skills at management level 1 (sometimes also board/management).
- are an expert in the execution of complex services/projects, using both waterfall and agile methods (certification is an advantage).
- are familiar with organizational processes in corporations and enjoy working in a motivated team.
- describe yourself as proactive, reliable and flexible and are not afraid to learn new things.
Experience
- have several years of consulting experience at specialist level including proven competence in project acquisition, IT service improvement, service performance management; major incident reduction plan, service continuity, business continuity; expertise in OLA and SLA definition.
- have experience with process frameworks such as ITIL / COBIT / eTOM or similar.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🧠Mental Health Care
More net
Job Locations
Location Vienna
Am Hauptbahnhof 2
1100 Wien
Austria
This is your employer
ÖBB-Konzern
Wien, Villach, Innsbruck, Wien, St. Pölten, Linz
The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Engineering
2.8Culture
3.6Workingconditions
3.6Career Growth
3.4
Services Manager Integration Platform
- Salary
- from 53.592 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Easy Apply
- Easy Apply