Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.200 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you coordinate the IT team, organize the service desk, and assist with asset management while ensuring communication with various departments and international locations.
Job Technologies
Your role in the team
- Coordination and central communication hub for the IT team as well as an interface to the Rectorate, faculties, shared services (e.g., HR, Finance, Marketing), and international locations.
- Organization and management of the IT Service Desk, including ticket dispatching as well as support for employees via phone, email, remote access, and on-site.
- Responsibility for IT asset and inventory management, including procurement of hardware and software, as well as management of mobile and landline telephony, and contract management.
- Organizational & administrative support for the CIO and the IT team, especially in procurement, invoicing, budget planning, and forecasts.
- Creation of IT documentation, processes, policies, SOPs, and protocols.
- Participation in IT and organizational projects (e.g., MS Teams integration, permission management, process digitalization, NIS2).
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Our expectations of you
Education
- Successfully completed education (e.g., HAS/HAK/HTL/…).
Qualifications
- High IT affinity as well as basic knowledge in areas such as user management (Active Directory/Azure Entra), mobile and landline telephony, MDM, and asset management.
- Independent, structured, and reliable work approach with a high degree of initiative and willingness to quickly familiarize oneself with new topics.
- Strong service and solution orientation as well as excellent communication skills when dealing with different stakeholders.
- Organizational talent, quick comprehension, and high willingness to learn.
- Friendly, professional demeanor and enjoyment of teamwork.
Experience
- At least 3 years of professional experience in a comparable role, preferably in the education sector.
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What we offer
- Inspiring working environment of a humanistically oriented international private university in the green Prater.
- Flat hierarchies and a lot of room for maneuver.
- Development opportunities in a growing organization with a wide range of training programs.
- Attractive conditions with additional benefits such as pharmacy discount, dental clinic, on-site psychological outpatient service, free vaccinations, Vienna Lines annual pass.
- The employment relationship is permanent.
- For this position, we offer a gross monthly salary of €3,200 on a full-time basis, with willingness to pay above this amount depending on qualifications and prior experience.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Sigmund Freud Privatuniversität Wien GmbH
Wien
The Sigmund Freud Private University of Vienna has been accredited by the Austrian Accreditation Authority as a private university in August 2005. In 2009, the first SFU branch was established in Paris.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT Operations & Service Coordinator
- Salary
- from 3.200 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.289 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
