Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.600 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will take on 1st level support for end-users, solve hardware and software issues, and perform installations and maintenance of IT equipment on-site.
Job Technologies
Your role in the team
- Take on 1st level support for end users, particularly for standard software such as Windows, Office365.
- Your responsibilities include maintaining and supporting client and infrastructure systems as well as independently resolving hardware and software issues.
- Independently perform installations, maintenance, and the replacement of IT end devices (clients, printers, smartphones, etc.), including setup directly on-site with the users.
- Manage user accounts and ensure correct permissions across various systems.
- Process tickets carefully and document the work performed.
- Actively engage in IT projects and support the implementation of new technologies.
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Our expectations of you
Education
- You have completed an IT apprenticeship (apprenticeship, HTL) or a comparable qualification.
Qualifications
- You possess solid knowledge in the areas of client systems, operating systems, Office applications, and networks.
- Very good German language skills.
- You possess a valid Class B driver's license to reach our locations.
- Teamwork skills and a service-oriented work approach characterize you.
- Problem-solving orientation and taking responsibility are your strengths.
Experience
- First experiences with Office 365 complement your profile.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
This is your employer
Josef Manner & Comp. AG
Die Josef Manner & Comp. AG vereint als österreichisches Familienunternehmen fünf der bekanntesten und beliebtesten Süßwarenmarken. Unsere Marken verbinden beste Qualität, höchster Genuss und die Produktion an ausschließlich österreichischen Standorten.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Food Products
IT support employees
- Salary
- from 2.600 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
