Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Technical application support for the ServiceNow system of Raiffeisen Informatik and our customers
- Ensuring reliable operation and solving complex technical problems in our application systems
- Technical support for the system, primary point of contact for questions about the ServiceNow system
- Analysis, classification and processing of incidents, changes and problems (ITIL)
- Coordination with software suppliers and processing of support cases
- Release and deployment management for the application - this may also involve evening and weekend work
- Collaboration on projects related to expanding and improving the platform
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Our expectations of you
Education
- Completed technical training (HTL/FH/Uni) or comparable professional experience
Qualifications
- Good knowledge of scripting languages
- ITIL know-how (ITIL certification is an advantage)
- High willingness to learn, ability to work in a team and independent work
- Knowledge of service management systems, their operation and further development (advantageous)
- Very good knowledge of German and good knowledge of English, both written and spoken
Experience
- At least 3 years of professional experience in application management
- Experience in dealing with agile working methods
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Job Locations
Location Vienna
Austria
This is your employer
Raiffeisen Informatik GmbH
Wien, Zwettl-Niederösterreich
The Raiffeisen Informatik GmbH is the largest Austrian IT services provider. We are the leading provider of information technology solutions for those whose livelihood depends on it in our target markets. For over 35 years, we have been providing professional IT services to Austria's Raiffeisen sector and large customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.7
Engineering
4.0Workingconditions
4.4Culture
3.0Career Growth
3.4
Application Manager Enterprise Services Management
- Location
- Vienna
- Working Model
- Onsite
