Level: Experienced

Job Field: Data, Project

Employment Type: Full Time

Contract Type: Permanent employment

Location: Brixlegg

Working Model: Onsite

Job Summary

In this role, you will identify AI use cases and integrate AI tools into existing workflows to optimize and automate processes while training teams on innovative solutions.

Job Technologies

Your role in the team

Identification of AI use cases across the entire value chain (Marketing, Product, Service, Operations)
Integration of AI-powered tools into existing workflows (e.g., content creation, analysis, classification, prioritization)
Development of AI-based support systems, including for:
Customer Service Templates & Response Suggestions
Content creation (product texts, newsletters, social media)
Internal knowledge bases & process documentation
Automated analysis of data and feedback (e.g., customer inquiries, return reasons, reviews)
Ensuring a practical, meaningful, and data protection-compliant use of AI
Active monitoring of new AI tools and trends with a focus on tangible business value.
Analysis, optimization, and documentation of existing business processes
Design and implementation of end-to-end workflows
Automation of recurring tasks (e.g., data maintenance, reporting, approvals, notifications)
Close collaboration with marketing, product development, e-commerce, customer service, and operations
Training and enablement of teams in handling new workflows and automations

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Our expectations of you

Qualifications

Strong interest in AI applications in the corporate context
Ability to think logically, systemically, and holistically about processes
Very structured, independent, and solution-oriented way of working
Strong communication skills - You translate technical possibilities into understandable solutions.
Basic understanding of APIs, data flows, or prompt structures

Experience

Experience in workflow, process, or automation management
Experience with No-Code / Low-Code tools (e.g., Asana, Make, Zapier, Notion, CRM or ERP systems)
Experience with AI tools (e.g., LLMs, text or analytics automation)
Experience in e-commerce or retail environment