Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 33.880 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will analyze customer needs, configure ITSM software solutions, and collaborate closely with internal teams and external partners on exciting projects to optimize digital processes.
Your role in the team
- Blueponte GmbH, based in Vienna, is a dynamically growing company specializing in modern IT and Service Management solutions.
- Our goal: to support companies in making their IT services more efficient and successfully implementing digital processes.
- What makes us special: We work at the intersection of technology and business — precisely where exciting challenges and real opportunities for development arise.
- Motivation, curiosity, and the will to make a difference are what matter to us.
- Customizing and configuring ITSM software solutions according to individual customer requirements.
- Analysis of customer needs and implementation into technical adjustments.
- Close collaboration with internal teams and external contacts (e.g., clients, partner companies).
- Creation and maintenance of documentation as well as technical specifications.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed HTL education (IT, Network, etc.) or Bachelor's degree in Computer Science.
Qualifications
- Entry-level candidates are explicitly welcome.
- Basic knowledge of IT service management processes (e.g., ITIL) and software architecture is desirable.
- Analytical thinking and structured working approach.
- Teamwork skills: You enjoy working in a team and promote a positive working atmosphere.
- Customer orientation: You understand the needs of our customers and implement them professionally.
- Communication skills: You present yourself openly and confidently - both internally and externally.
- Responsibility: You take responsibility and work independently.
Experience
- Initial practical experience through internships in the IT sector is advantageous.
This text has been machine translated. Show original
What we offer
- Work with modern ITSM solutions and exciting client projects.
- A dynamic, collegial work environment.
- Intensive onboarding and mentoring for career starters.
- Further training opportunities (e.g., ITIL certification) and attractive development prospects.
- The minimum salary according to the collective agreement is € 33,880.00 gross annually.
- Depending on qualifications and experience, there is a willingness to pay above the standard rate.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
Blueponte GmbH
Blueponte is a SIAM service integrator and consultant. As an Austrian pioneer of the new style of IT sourcing and multi-provider management, Blueponte strives to optimize outsourcing for its customers. With a view towards the entire organization and its supply chain, Blueponte acts as a bridge between different areas.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Software Engineer - Focus on ITSM
- Salary
- from 33.880 € Gross/YearNet salary converted from the gross salary in the job ad.from 26.393 € net/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
