Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.775 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle technical support requests for software and products, assist with system configurations, conduct product training, and support projects related to device integration and dashboard creation.
Your role in the team
- Troubleshooting & Support: You handle support requests related to software, applications, and licenses.
- System expertise: You handle inquiries regarding system limits, remote access, and configuration.
- Product Support: You provide technical support for related products, e.g., touch panels.
- Knowledge transfer: You provide technical support during product training.
- Project support: You provide assistance with project solutions, such as device integration, dashboards, and trend analysis.
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Our expectations of you
Education
- Completed apprenticeship (apprenticeship, HTL, FH, university) in the field of building technology, automation technology, IT, or a similar area.
Qualifications
- Proficient in network technology and common communication protocols.
- Fluent in German and English, both written and spoken.
Experience
- Solid knowledge in building automation, facility management, or energy monitoring, ideally with fundamentals in HVAC (HKLS) and experience with BMS/IoT.
- Experience in creating visualizations such as dashboards and trend analyses is advantageous.
- Practical experience in technical support and testing of software/applications is desirable.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Siemens Personaldienstleistungen GmbH
Die Siemens Personaldienstleistungen GmbH (SPDL) ist ein Tochterunternehmen der Siemens AG Ă–sterreich mit Sitz in Wien. Das Unternehmen vermittelt Personal an die Siemens-Gruppe sowie an externe Kunden in ganz Ă–sterreich.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Technical Support BMS/IoT
- Salary
- from 3.775 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
