Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.541 € gross/month
Job Summary
In this role, you will handle IT incidents and requests in 1st and 2nd level support, perform error analyses, document solutions, and install and configure hardware on-site and remotely.
Your role in the team
- Acceptance and processing of IT incidents and requests.
- 1st & 2nd Level Support - on-site and remote.
- Error analysis and independent problem solving.
- Documentation of requests and solutions in the ticketing system.
- First point of contact for our users regarding IT questions.
- Installation and configuration of hardware as well as setting up workstations.
- IT support at our locations throughout Austria.
- Ongoing development of your IT skills.
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Our expectations of you
Education
- Completed technical training, e.g., IT apprenticeship, HTL or vocational school, first professional experience desirable but not mandatory - entry-level candidates are very welcome.
Qualifications
- Basic knowledge of hardware installation, configuration, and troubleshooting.
- Very good German skills and good English skills.
- Independent and solution-oriented working style as well as a friendly demeanor.
- Driver's license B and willingness to travel within Austria of approximately 50%.
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What we offer
- Safety & Perspective: A responsible and diverse position at Austria's number 1 in corporate catering and at the world's largest catering company.
- Variety: A diverse role involving IT support, technical tasks, and assignments at our locations across Austria.
- Flexibility: After a successful onboarding, there is the possibility of working from home.
- Team & Culture: A motivated team and a dynamic, appreciative work environment.
- Onboarding & Development: Comprehensive training as well as diverse opportunities for further education and professional growth.
- Culinary: Daily freshly prepared meals in our internal company restaurant at discounted rates.
- Workplace: A modernly equipped workplace with excellent public accessibility.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Eurest Restaurationsbetriebsgesellschaft m.b.H
Wien
Eurest is Austria's leading provider of catering services with over 40 years of experience and part of Compass Group PLC. Our recipe for success: Lots of experience, the highest quality, excellent service, economy and a willingness to embrace new ideas. In addition, we support our clients with tailored solutions for events through our brand "Food Affairs FEINE ESSKULUTUR" and in facility management through "Eurest Services".
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT Techniker
- Salary
- from 2.541 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.928 € net/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
