Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € Gross/Year
- Location
- Leonding
- Working Model
- Onsite
Job Summary
In this role, you act as the central contact for customers, guiding them through the onboarding process and coordinating everything until the app goes live. You advise them on campaigns and continuously communicate progress and improvement suggestions.
Job Technologies
Your role in the team
- Customer Communication: As a Project or Onboarding Manager, you are the key person between the clients and hello again.
- Customer Support: You are the point of contact for your own clients and advise them on how to optimally design their own customer loyalty app.
- You accompany them from the very beginning and support them with references and best practices in campaigns, incentive design, and targeted communication.
- Project Management: You are responsible for the smooth process of the entire onboarding, from contract signing to the app go-live, including leadership, coordination, and communication.
- Process improvements: You provide ideas for process enhancements to your colleagues, as you are the first point of contact for customers and know what matters to them.
- Independent work: You have an overview of your own clients, regularly communicate the status to the entire team, and adhere to agreed deadlines.
This text has been machine translated. Show original
Our expectations of you
Education
- A completed qualification in the field of project management or customer communication and experience with project management tools (such as Asana) are definitely advantageous, but not mandatory.
Qualifications
- Interest in working with clients and in the field of project management.
- You are capable of managing your clients efficiently and successfully while adhering to the quality standards of hello again.
- Organizational talent and a structured way of working.
- Customer-oriented approach and enjoyment in communication with external parties and within the team.
- Enthusiasm for digitalization both in your way of working and in customer engagement.
- Very good spoken and written German and English skills.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
Food & Drink
Job Locations
Location Leonding
Dr. Herbert Sperl Ring 3
4060 Leonding
Austria
Topics that you deal with on the job
This is your employer
hello again GmbH
Wien, Leonding
At hello again, we are dedicated to helping businesses keep their customers loyal and engaged through a simple digital solution. Our goal is to become the leading European provider of digital loyalty solutions. Through our tailored loyalty app with CRM capabilities, companies gain loyal and new customers while also driving more sales. We are proud that over 400 businesses have already come to rely on us as satisfied customers - and that number is continually growing every day!
Description
- Company Size
- 50-249 Employees
- Founding year
- 2017
- Language
- German, English
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Workingconditions
3.7Career Growth
4.0Engineering
4.1Culture
4.5
Project Manager
- Salary
- from 40.000 € Gross/Year
- Location
- Leonding
- Working Model
- Onsite
- Easy Apply
- Easy Apply
