Level: Experienced

Job Field: IT, Support, Application

Employment Type: Full Time

Contract Type: Permanent employment

Salary: 3.235 to 3.718€ Gross/Month

Location: Linz

Working Model: Onsite

Job Summary

In this role, you will ensure the stable operation of IT solutions, analyze and resolve tickets and errors, and assist in the introduction of new features, working closely with the help desk team.

Job Technologies

Your role in the team

As an application specialist, you are responsible for the stable operation of the solutions you manage. This includes ticket analysis and processing, error analysis and troubleshooting, as well as collaborating on the implementation of new features and processes.
You will be involved in the project phase during the development of new features to incorporate your expertise on operational topics. This helps facilitate future maintenance.
In case of disruptions and in projects, you serve as a technical interface to other service areas (e.g., IT infrastructure), maintain contact with manufacturers and internal customers, and orchestrate the necessary steps.
Close collaboration with the Helpdesk team and assistance with more complex tickets.

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Our expectations of you

Education

You have a qualification with an IT background (HTL/FH/University, etc.), e.g., Computer Science, Business Informatics, or a comparable degree program, or possess equivalent relevant skills and experience.

Qualifications

You have good SQL knowledge.
You enjoy working in a team and take pleasure in dealing with clients.
You impress with your communication skills as well as a structured, independent, and solution-oriented way of working.
You should definitely possess a Class B driver's license.