Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.922 to 3.750€ Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist international users with inquiries regarding hardware and software, handle issue reports, and support IT projects along with ordering client devices.
Job Technologies
Your role in the team
- Fronius has over 10,000 client devices deployed across our various locations. These range from notebooks, tablets, workstations, and smartphones to complex applications in Research & Development, as well as industrial systems in high-availability environments.
- Our IT team is becoming the central point of contact for all client-specific issues and inquiries (both software and hardware related).
- User support within the scope of hotline operations
- Advising users on inquiries and change requests related to client hardware and software in an international environment, including the resolution of complex issues.
- Recording, logging, and forwarding of fault reports
- Collaboration with other IT departments, the IT procurement team, and the accounting department
- Order processing of hardware and software
- Support for (global) IT projects
This text has been machine translated. Show original
Our expectations of you
Education
- Completed education with a focus on IT
Qualifications
- In-depth know-how in the client environment and network area (ideally with certification)
- Basic knowledge of scripting programming (e.g., Windows PowerShell)
- Sensitivity to IT security as well as handling confidential data
- Service orientation with a focus on problem solving
- Enjoyment in consulting
- Precise and diligent work approach with high commitment
- Teamwork and communication skills in collaboration with other teams (also in English)
Experience
- Initial professional experience in the IT environment
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Location Wels
4600 Oberösterreich
Austria
This is your employer
Fronius International GmbH
Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels
Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.
Description
- Company Size
- 250+ Employees
- Founding year
- 1945
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Electronics, Automatization, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.7
Workingconditions
4.6Culture
3.7Engineering
3.0Career Growth
3.7
IT Servicedesk Mitarbeiter
- Salary
- 2.922 to 3.750€ Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
