Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 55.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage Service Level Agreements, monitor SLA breaches, and optimize processes. You oversee the procurement tool, support stakeholder onboarding, and implement TPRM policies.
Your role in the team
- Management of Service Level Agreements (SLAs) with outsourcing partners, Global Competence Centers (GCCs), and internal entities.
- Monitoring and reporting of SLA violations as well as defining corrective actions.
- Continuous improvement of SLA management processes to optimize service quality.
- Responsibility for the procurement tool of the entire Vienna Insurance Group.
- Support with stakeholder onboarding and incident management.
- Software license management, consulting, and ensuring compliance.
- Development and implementation of TPRM policies (Third-Party Risk Management) as well as the definition of exit strategies.
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Our expectations of you
Education
- Completed bachelor's degree in IT, Cyber Security, Business Administration, or Economics with a focus on Procurement or Law.
Qualifications
- Solid IT knowledge as well as willingness for ongoing development.
- Strong analytical and project management skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Fluent in German and English for contractual communication; knowledge of additional CEE languages is an advantage.
Experience
- At least 2 years of professional experience in IT, Cyber Security, Software Asset Management, or IT Contract Management.
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Benefits
Work-Life-Integration
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Vienna Insurance Group AG Wiener Versicherung Gruppe
Wien
We are the leading insurance company in Austria and Central and Eastern Europe. We have more than 23,000 employees who stand out through their engagement, competence, and service orientation.
Description
- Company Size
- 250+ Employees
- Founding year
- 1824
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT Procurement Specialist
- Salary
- from 55.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
