Job
- Level
- Experienced
- Job Field
- Scrum, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 53.800 to 60.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
Job Summary
In this role, you plan and implement digitization and IT projects in contact centers, conduct requirement analyses, and monitor project progress and quality standards while communicating with various teams.
Your role in the team
- Planning and implementation of digitalization and IT projects in the Contact Center & AI development sector
- Requirements analysis (new projects & change management) for software rollouts
- Preparation of project documentation, leading and facilitating project meetings with clients and partners
- Coordination of technical and professional requirements at different levels with the teams
- Coordination, control, and quality assurance of project results
- Ensuring compliance with budget, schedule, acceptance, and quality assurance goals
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Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Education
- Completed degree (Business Informatics, Computer Science, Business Administration, or comparable)
Qualifications
- Project management according to PMP, CAPM/IPMA (at least Level C-A) or PRINCE2
Experience
- At least 5 years of experience in (IT) project management according to PMP, CAPM/IPMA (minimum Level C-A), or PRINCE2.
- Verifiable experience in managing complex projects/programs (reference project)
- Excellent knowledge of agile project management and ITIL
- Strong communication skills, confident demeanor, and team orientation
- Structured, analytical, and proactive working style
- Fluent German and English skills
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Vienna
Schmalzhofgasse 26
1060 Wien
Austria
This is your employer
LinkThat YouCon EDV Dienstleistungs GmbH
Wien, München, Košice
We are a system integrator that links telephone solutions with CRM/ERP products from leading manufacturers. Our customer service and sales tools are enriched with the latest advances in artificial intelligence, so contact centers can work efficiently and future-proof.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2006
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Project & Change Manager
- Salary
- 53.800 to 60.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
- Easy Apply
- Easy Apply
