Level: Senior

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 53.000 € Gross/Year

Location: Vienna

Working Model: Hybrid, Onsite

Job Summary

In this role, you will assist the team in systematic error diagnosis in 2nd and 3rd level IT support, lead system administration projects, and advise customers on-site directly.

Job Technologies

Your role in the team

In-house system support at 2nd and 3rd level.
Troubleshooting and diagnosing IT issues.
Support and professional consulting for clients, also on-site in Vienna and the surrounding area.
Planning, implementation, maintenance, and documentation of various IT projects.
System administration of Windows Server as well as related hardware and software.
Leadership and development of the small support team.
Server, client, and network administration as well as remote maintenance.

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Our expectations of you

Education

Education in the field of Computer Science, Information Technology, or a comparable qualification.

Qualifications

Knowledge in network technology, operating systems (Windows, Linux).
Customer- and service-oriented demeanor, enjoyment of teamwork, and leadership skills.
Driver's license B.

Experience

At least 5 years of professional experience in a similar responsible role is ideal.
Experience in the installation and configuration of hardware and software components.

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