Job
- Level
- Experienced
- Job Field
- Data, UX/UI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.974 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you optimize the customer journey on mambaby.com, transform insights from analyses into actionable improvements, and collaborate with agencies and developers to ensure a flawless user experience.
Job Technologies
Your role in the team
- You manage and coordinate the continuous optimization of the customer journey on mambaby.com, ensuring smooth navigation, search, and purchase processes across all devices.
- You translate insights from analyses, tests, and user behavior into actionable improvements, thereby driving the optimization of the conversion rate, technical search engine optimization, and flawless performance.
- You work closely with our international agencies and development partners to ensure seamless and conversion-friendly experiences.
- Continuous analysis of the user experience on the website throughout the entire customer journey.
- Creation of reports, analyses, and monitoring of website performance concerning the consumer experience, as well as deriving hypotheses, tests, action recommendations, and prioritization of measures.
- Coordination and implementation of optimization measures related to the consumer experience in close collaboration with the team, developers, and agencies.
- Identification, prioritization, and implementation of SEO optimization measures in close collaboration with developers and agencies.
- Close collaboration with the experts in the team (CRM, Marketing & Activation, Content) to ensure an optimized user experience and support the successful implementation of campaigns.
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Our expectations of you
Education
- Completed degree in Economics with a focus on eCommerce or a comparable field.
Qualifications
- Good knowledge of shop systems and/or CMS platforms such as Shopify, WordPress, or Shopware.
- Proficient in using analytics tools such as GA4, Power BI, and UX testing tools.
- You have a passion for digital commerce and creating impressive customer experiences.
- You are a team player and bring a creative and open mindset that focuses on finding solutions rather than problems.
- Your structured working method ensures efficiency and clarity.
- You love to learn continuously and develop yourself.
- You enjoy change and innovation and strive for the highest quality in everything you do.
- Excellent German and English skills, both written and spoken.
Experience
- At least 3 years of experience in UX optimization, growth management, or digital analytics for eCommerce.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
MAM Babyartikel GmbH
Grow together. With MAM. We are a very unique company – globally successful, stable growth and an enviable working atmosphere. More than 45 years ago, the first MAM pacifier which combined design, functionality and medical safety, was launched in Austria. Today MAM sells more than 90 million baby products in over 60 countries on 5 continents annually.
Description
- Founding year
- 1987
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods
Specialist eCommerce
- Salary
- from 2.974 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
