Level: Senior

Job Field: IT, BI, System

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 4.100 € Gross/Month

Location: Gemeinde Maria Enzersdorf

Working Model: Hybrid, Onsite

Job Summary

In this role, you ensure the operational operation of our Microsoft Dynamics 365 CRM system by managing its support, coordinating relevant resources, and implementing security and compliance requirements.

Job Technologies

Your role in the team

Ensuring the operational operation of our Microsoft Dynamics 365 CRM system (Sales, Customer Insights, and Customer Service).
Support of the application including 2nd level support as well as ensuring stability and availability.
Coordination and management of internal and external resources relevant to operations.
Technical release and patch management.
Implementation and support of security and compliance requirements.
Ensuring compliance with architectural guidelines.
Close coordination and interface management between IT and the specialist department.
Technical guidance and support for a team of three employees.

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Our expectations of you

Education

Completed technical education in the field of computer science or business informatics (HTL, FH, university).

Qualifications

Basic knowledge of Microsoft Azure Cloud is desirable.
Knowledge of energy industry processes is advantageous.
AI affinity, innovative thinking, and problem-solving skills.
Hands-on mentality and a high level of resilience.
Willingness for professional and personal development.
Willingness to take on on-call duty for one week/month from 6:00 AM to 10:00 PM.
Good spoken and written proficiency in German and English.