Job
- Level
- Senior
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 65.000 € Gross/Year
- Location
- Graz, Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop technical architectures for ServiceNow solutions, collaborate closely with clients, optimize integrations, and support project teams in implementing and validating solutions.
Job Technologies
Your role in the team
- Development of technical architectures and designs considering functionality and scalability, coupled with collaboration with clients and stakeholders to identify their business and technical requirements.
- Design of integration strategies for seamless interaction of ServiceNow with existing systems, as well as identification of optimization potentials to enhance efficiency, user-friendliness, and performance.
- Provision of expert knowledge for the optimal utilization of the ServiceNow platform as well as technical support for developers and project teams to ensure compliance with coding standards and best practices.
- Support of implementation teams during projects to ensure the correct execution of the architecture design as well as review of the implemented solutions for quality and compliance with business requirements.
- Conducting reviews and validations of architectures to ensure their robustness and future-proofing, as well as effectively communicating technical concepts to various stakeholders.
- Building and maintaining relationships with clients and internal teams to promote effective collaboration, as well as developing solutions that are scalable for future requirements and ensure optimal resource utilization.
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Our expectations of you
Qualifications
- Comprehensive understanding of various modules such as ITSM, ITOM, ITBM, and HR Service Delivery, as well as current ServiceNow certifications.
- Knowledge in software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies for designing stable and scalable solutions.
- Ability to model and analyze business processes as well as to understand and document customer requirements in order to develop targeted solutions.
- In-depth knowledge of the ITIL framework for designing efficient processes as well as the application of best practices to improve service management.
- Ability to present technical concepts clearly and understandably, build effective relationships with stakeholders, and integrate their needs into the solution architecture.
- As a structured team player (m/f/x) with a high degree of initiative, you possess strong communication skills as well as business-fluent German and English language skills.
Experience
- Experience in leading projects and teams for the implementation of ServiceNow solutions, as well as a commitment to mentoring and continuous learning in the field of ServiceNow and industry trends.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
NTT DATA Österreich GmbH
Wien
NTT DATA is a leading provider of business and IT solutions, and a global innovation partner for its customers. The Japanese company headquartered in Tokyo is represented in over 40 countries worldwide.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.8
Career Growth
4.0Engineering
3.5Culture
3.5Workingconditions
4.3
Senior ServiceNow Solution Architect
- Salary
- from 65.000 € Gross/Year
- Location
- Graz, Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
