Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.918 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
You handle service requests in 1st/2nd level support, manage IT devices, and assist with software distributions while providing direct problem-solving support at regional facilities.
Job Technologies
Your role in the team
- Handling of service requests and incident reports within the scope of 1st/2nd-level support via ticketing system, as well as user support for software applications, are part of your responsibilities.
- You enjoy serving as an interface to our external maintenance partners and collaborating on IT infrastructure projects.
- The delivery, management, and maintenance of IT devices in the client area are among your responsibilities.
- You are responsible for the smooth resolution of functional and performance issues as well as for general user management.
- You also assist with software distribution and update implementation.
- Your flexibility is required to cover personnel needs in the Eastern region (Burgenland, Lower Austria, and Vienna) and occasionally also in other facilities in Austria.
- Providing direct support and carrying out IT activities on-site at regional accident hospitals, state offices, rehabilitation centers, and branch offices brings you joy.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed training in the IT field or possess a comparable qualification through your several years of experience in IT user support.
- You are ready to complete the necessary training as part of the SV career.
Qualifications
- Knowledge of the most common Microsoft platforms (especially Windows 11 and Active Directory) as well as expertise in central software deployment, printer management, and client hardware characterize you.
- Your working style is characterized by a high level of customer and service orientation.
- You possess a class B driver's license, are flexible regarding on-call duties and travel, and have good German language skills.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 👔Textile Service
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Food & Drink
More net
Job Locations
This is your employer
AUVA
Wien
We, as the AUVA, are part of Austrian social security and offer all the benefits of statutory accident insurance: prevention, treatment for accidents, rehabilitation and financial compensation. Our employees provide care throughout Austria to our patients in five accident hospitals at seven locations and four rehabilitation facilities. In addition, we advise our insureds and businesses through our customer service staff as well as through our field staff.
Description
- Company Size
- 250+ Employees
- Founding year
- 1947
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
3.5Workingconditions
4.5Culture
4.7Engineering
4.2
IT system administrator
- Salary
- from 46.918 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
