Job
- Level
- Lead
- Job Field
- IT, Project, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 77.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead strategic transformation projects using Microsoft technologies and develop AI-powered solutions for contact centers and business processes to actively shape the digital future of our clients.
Job Technologies
Your role in the team
- As a manager in Microsoft AI Business Solutions, you actively shape the digital future of our clients.
- You will lead strategic transformation projects focusing on Microsoft technologies – particularly Copilot, Dynamics 365, and Power Platform – and develop innovative solutions for intelligent contact centers and AI-supported business processes.
- Project Management & Delivery: End-to-End responsibility for complex client projects in the Microsoft Business Applications domain (Dynamics 365 Sales, Customer Service, Field Service, Power Platform, Copilot Studio).
- AI Business Solutions: Development and implementation of AI-powered use cases, e.g., intelligent contact centers with Copilot for Dynamics 365 – including measurable effects such as reduction of processing time and increase in first-time resolution rate.
- Pre-Sales & Market Activities: Support in proposal processes, customer workshops, and strategic positioning within the Microsoft ecosystem (e.g., participation in partner events / conferences).
- Innovation & Thought Leadership: Active shaping of service offerings, e.g., Workforce Enablement with Copilot and Power Platform.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed degree related to Business, Technology, or IT.
Qualifications
- Deep understanding of Microsoft technologies (Copilot, Dynamics 365, Power Platform).
- Strong communication and presentation skills – also in pre-sales.
- Fluent in German and English, both written and spoken.
Experience
- At least 5 years of professional experience in leading IT transformation projects.
- Experience in developing AI strategies and their operational implementation.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 👔Textile Service
- 🅿️Employee Parking Space
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 😇Time for External Voluntary Work
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🚎Public Transport Allowance
- 💵Bonus Payments
- 🚙Company Car
- 💰Bonus Commisions
- 📱Company Phone for Private Use
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🧠Mental Health Care
- 💰Team Budget for Free Use
- 🎳Team Events
- 👩⚕️Company Doctor
- 🏋🏿♂️Fitness Offers
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
PwC Österreich
Klagenfurt Am Wörthersee, Graz, Salzburg, Wien, Linz
PwC is one of the leading consulting firms in the world, offering services in auditing, tax and legal advice, and business consulting. We have a long history of providing quality services to our clients, and our team of experts is second to none.
Description
- Company Size
- 250+ Employees
- Founding year
- 1994
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Banking, Finance, Insurance, Consulting, Law, Finance, Economics
Manager, Management Consulting, Customer Transformation
- Salary
- from 77.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
