Level: Lead

Job Field: IT, Network, System

Employment Type: Full Time

Contract Type: Permanent employment

Location: Gemeinde Neustift im Stubaital

Working Model: Onsite

Job Summary

In this role, you will act as the operational deputy to the IT manager, leading areas such as infrastructure and service desk, while coordinating IT projects and further developing the system landscape.

Your role in the team

Operational deputy of the Head of the IT Department as well as taking over leadership for sub-areas (e.g., infrastructure, applications, service desk).
Ensuring a stable, secure, and high-performing IT operation.
Coordination and prioritization of ongoing IT tickets and projects in close collaboration with the specialist departments (E-Commerce, Logistics, Purchasing, Sales).
Participation in the further development of the Windows system landscape.
Management of external service providers and suppliers.
Involvement in IT security and data protection topics.
Analysis and optimization of internal IT processes as well as the development of standards.

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Our expectations of you

Education

Completed IT education (HTL, university degree, technical college) or comparable qualification.

Qualifications

Excellent knowledge of common Microsoft environments (Server, AD, M365), networks, virtualization, and IT security.
Project and process understanding, structured working approach, and high service orientation.
Strong communication skills at eye level with specialist departments and management.

Experience

Several years of professional experience in a broadly oriented corporate IT, ideally in the retail/logistics sector.
Initial leadership or deputy leadership experience, or a clear development perspective for it.

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