Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.515 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you will handle servicedesk requests and assist employees with technology by either solving issues or directing them to the right IT teams while providing 1st- and 2nd-level support.
Job Technologies
Your role in the team
- You want to be an important part of bringing technology closer to our employees.
- Handle all Service Desk requests, resolve some of them independently, or be responsible for their proper distribution.
- Offer support in 1st- and partially 2nd-level.
- Assist our employees with more detailed questions and possibly with installations.
- Be an important interface to other IT teams and provide them with essential inputs.
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Our expectations of you
Education
- You have completed vocational training with a focus on IT and/or several years of relevant professional experience.
Qualifications
- In-depth knowledge of client-server environment.
- Solid Windows and Office skills.
- Basic knowledge of networking and virtualization.
- Teamwork skills, stress resistance, and communication skills.
- Problem-solving skills and a friendly, service-oriented approach.
Experience
- Ideally, professional experience in the field of hotline and support.
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Benefits
Work-Life-Integration
Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
Arbeiterkammer Oberösterreich
Arbeiterkammer Oberösterreich Wir vertreten die Interessen von 3,6 Mio. ArbeitnehmerInnen gegenüber Wirtschaft & Regierung und beraten jährlich in 2 Millionen Fällen
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Mitarbeiter Servicedesk
- Salary
- from 49.515 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
