Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you analyze incoming customer inquiries in 2nd level support and collaborate closely with the development department while building test systems and ensuring the quality of our products.
Your role in the team
- Responding to and handling incoming customer inquiries (primarily 2nd level support)
- Preparation of independent analyses
- Collaboration with the Development Department
- Support in quality assurance
- Product Documentation
- Setup and maintenance of test systems
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Our expectations of you
Education
- Completed technical education in the field of electrical engineering or IT network technology (HTL, apprenticeship)
Qualifications
- Interest in combining electrical engineering and IT/Computer Science
- Interest in building technical infrastructure (IoT, home automation / smart home)
- Proficiency in English required
- Confident and friendly demeanor
- Team spirit as well as independent working style
Experience
- Professional experience in support is an advantage.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
HR Group Personaldienstleistung GmbH
HR Group Personnel Services GmbH specializes in human resources management and personnel placement, particularly in the technical and commercial sectors. They provide solutions for project assignment and recruitment, managing projects across Austria with a large pool of applicants.
Description
- Company Type
- Recruiting Agency
- Working Model
- Onsite
- Industry
- Recruitment Agency