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SASE/SSE Presales & Support Engineer

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Job

  • Level
    Senior
  • Job Field
    IT, Network, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 4.476 € gross/month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you conduct technical Proof of Values, support sales with solution architecture, and handle 3rd-level tickets while implementing and maintaining security and network solutions.

    Job Technologies

    Your role in the team

    • You conduct Proof of Values remotely or on-site and support the sales team with sizing and architecture of the proposals.
    • Together with the sales team, you will present our solutions to clients.
    • From presales through project implementation to professional services, you provide technical support to our clients.
    • As a technical interface to the manufacturer, you handle 3rd-level tickets.
    • Configuration, installation, and maintenance of security and network solutions in the areas of SASE/SSE, SD-WAN, and EDR are also part of your responsibilities, as well as supporting the implementation of security policies.

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    Our expectations of you

    Education

    • Completed technical training - apprenticeship, HTL in network technology or studies in the field of network technology/IT security.

    Qualifications

    • Confident and communicative demeanor with enjoyment in customer contact.
    • Enthusiasm for IT security topics.

    Experience

    • At least 5 years of relevant professional experience in network technology/IT security (Intermediate to Senior level).
    • Advantage: Experience with leading SASE providers as well as prior knowledge in SD-WAN (e.g., Arista, Fortinet), EDR (SentinelOne, CrowdStrike), and PAM.

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    What we offer

    • Competent, friendly team with a collaborative working environment and flexible working hours.
    • Option for remote work.
    • Flat hierarchies, personal responsibility, and trusting collaboration.
    • Professional and personal development opportunities.
    • Modern workplace equipment, embedded in a financially strong ownership structure of the TEC Group.
    • We offer a gross monthly salary based on collective agreement starting at EUR 4,476 per month (full-time basis of 38.5 hours). The actual compensation depends on your qualifications and professional experience.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Higher Take-Home Pay

    Topics You Will Work On

    Job Locations

    • Location Vienna

      Austria

    About Your Employer

    iTEC Informationssysteme AG

    iTEC Informationssysteme AG

    iTEC Informationssysteme AG is a renowned company in the field of personnel services, specializing in the placement of IT professionals. With years of experience, it offers efficient solutions for its clients' staffing needs.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo iTEC Informationssysteme AG

    SASE/SSE Presales & Support Engineer

    Salary
    from 4.476 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.959 € net/month
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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