Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Straßwalchen
- Working Model
- Onsite
Job Summary
In this role, you provide technical remote support for autonomous cleaning machines, analyze and resolve issues, optimize machine performance, and closely collaborate with development and service for continuous improvement.
Your role in the team
- You will provide technical remote support for our autonomous cleaning machines, ensuring smooth operation for our customers.
- At the same time, you work closely with the development department and the service team to continuously optimize machine performance, software and hardware quality, and to professionally handle customer inquiries.
- Technical remote support for autonomous cleaning machines - ensuring smooth operation at our customers' sites.
- Analysis and resolution of software and hardware issues - you ensure quick solutions and smooth operations.
- Collaboration with the Development Department - You provide feedback and support the further development of our machines.
- Monitoring and optimization of machine performance - You actively contribute to increasing efficiency.
- Proactive customer support and technical consulting - You provide competent assistance to our clients.
- Documentation and Reporting - You record all relevant information and work closely with Service & Development.
This text has been machine translated. Show original
Our expectations of you
Education
- Technical education (e.g., Mechatronics, Electrical Engineering, IT)
Qualifications
- Analytical thinking and solution orientation
- Customer orientation and communication skills
- Independent and structured way of working
- Good command of English is desirable.
Experience
- Experience in technical support is an advantage.
This text has been machine translated. Show original
Job Locations
Topics that you deal with on the job
This is your employer
Stangl Reinigungstechnik Gmbh
At Stangl Reinigungstechnik, we have over 30 years of experience in the cleaning industry. We are a family-run business that puts our customers first, and we are proud to be one of the leading Austrian companies in the field of cleaning technology and commercial hygiene. We offer a wide range of products and services, all designed to meet the specific needs of our clients
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Internal technical support - autonomous machines
- Location
- Straßwalchen
- Working Model
- Onsite
- Diversity
- Open for all genders
