Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.450 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- 2nd- & 3rd-level support for our clinic and laboratory customers via phone, remote tools, and on-site.
- Analysis, reproduction, and resolution of issues as well as documentation in the ticket system.
- Installation, configuration, and regular updates of datalabX including interfaces.
- Training and consulting for users as well as the creation of user guides.
- Participation in testing new release versions and providing feedback to the development department.
- Close collaboration with project management and sales.
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, FH, TU) or solid professional experience.
Qualifications
- Good knowledge of Windows / Linux, SQL databases, and networks.
- Enjoyment in error analysis and structured work, high service orientation.
- Very good spoken and written German skills.
- Good command of English is an advantage.
Experience
- Experience in medical laboratory processes or LIS/LIMS environments, scripting or Java/C knowledge is advantageous.
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Benefits
Work-Life-Integration
Job Locations
Location Graz
Steiermark
Austria
This is your employer
Bartelt Gesellschaft mbH.
Ihr kompetenter Laborausstatter und Partner für Laborgeräte, Laborbedarf, Chemikalien, Verbrauchsmaterial, Prozesstechnik, Service und Software.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication, Pharmaceutical Sector, Chemical Industry, Biotech
IT support specialist for laboratory information systems
- Salary
- from 44.450 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
