Logo Dedalus HealthCare GesmbH

Application specialist to support our existing customers

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Job

  • Level
    Experienced
  • Job Field
    Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 45.800 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you support existing customers with ORBIS, analyze processes, implement adjustments, and conduct training to optimize software usage.

    Job Technologies

    Your role in the team

    • As an ORBIS specialist, you ensure that our clients receive optimal support.
    • You are their contact person and assist them with using the system.
    • You work closely with the medical staff and the key users of the client.
    • Together, you analyze the client-side processes and develop solutions to increase the system's utilization rate.
    • For incoming change requests, you advise clients on possible adjustments and implement them accordingly.
    • You conduct training sessions and presentations for our clients to inform them about new functionalities in upcoming software releases.
    • Your expertise helps ensure that customers can make the best possible use of the system.
    • As a consultant, you bring approximately 60% travel readiness and support clients with on-site analysis and direct communication to ensure the smooth use of our software.

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    Our expectations of you

    Education

    • You have completed training in the medical-technical / medical-nursing field.

    Qualifications

    • If you have already worked with specific hospital information systems such as ORBIS or other solutions, that is a significant advantage.
    • Knowledge in the management and planning of functional units in the inpatient/outpatient sector is valuable.
    • Prior knowledge of the Austrian healthcare market is advantageous.
    • You are proficient in both German and English, both written and spoken.
    • You are motivated to familiarize yourself with new topics in the hospital environment, especially our software ORBIS.
    • Your friendliness and willingness to collaborate with our clients to find solutions together are invaluable.

    Experience

    • You have experience in analyzing existing processes and developing optimization concepts.
    • Desirable experience in billing or medical controlling.
    • Additionally, it would be advantageous to have experience in medical workflows as well as initial exposure to working methods and procedures.

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    What we offer

    • A permanent employment contract with an attractive salary for a long-term perspective.
    • Responsible and exciting tasks in a future-oriented industry.
    • The activities are primarily carried out remotely from home, which provides you with flexibility.
    • Complete hardware and software equipment for comfortable working from home.
    • A friendly team that is happy to support you and with whom you are on a "you" level.
    • Current company mobile phone with dual SIM (Android or iOS) also for private use.
    • Subsidy for public transport tickets (annual ticket Vienna, climate ticket, etc.).
    • Food vouchers redeemable flexibly for your daily shopping.
    • Group accident insurance that also covers private accidents.
    • Private health insurance with attractive conditions through group discount.
    • Corporate benefits with discounts and concessions.
    • Applies only to Austria: The minimum salary for this position is €45,800 gross per year (38.5 hours/week) according to the IT collective agreement.
    • An overpayment including a bonus scheme dependent on qualifications and experience is of course standard.

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    Benefits

    Health, Fitness & Fun

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    Work-Life-Integration

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Diefenbachgasse 35

      1150 Wien

      Austria

    • Location undefined

    This is your employer

    Dedalus HealthCare GesmbH

    Dedalus HealthCare GesmbH

    Wien

    Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1982
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Healthcare, Social Sector, Internet, IT, Telecommunication
  • Logo Dedalus HealthCare GesmbH

    Application specialist to support our existing customers

    Salary
    from 45.800 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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