Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid
Job Technologies
Your role in the team
- Customer support via service hotline / Internet / on-site
- Recording and documentation (ticketing)
- Troubleshooting (onboard tools, log analysis…)
- Advice and analysis on product-specific questions
- Preparation of support cases for the development department including testing
- Product training
- License management
- Creating software documentation, FAQs and training materials
This text has been machine translated. Show original
Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Qualifications
- MS SQL and IT knowledge is required (network, VM…)
- Good written and spoken German and English skills
- Customer-oriented thinking and solution-oriented working methods
- High problem-solving skills, strong technical understanding and analytical thinking skills
Experience
- PLC / Logic Programming and Automation
- aX5 / aX4 knowledge is an advantage
- Ideally experience with fieldbuses (PB, PN, OPC-UA, Modbus…)
- Ideally experience in the support area
This text has been machine translated. Show original
Benefits
Food & Drink
Work-Life-Integration
- 🙅♂️No All-In Contracts
- 🕺No Dresscode
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
More net
Health, Fitness & Fun
Job Locations
Location Graz
Lauzilgasse 13
8020 Graz
Austria
Topics that you deal with on the job
This is your employer
AutomationX
Graz, Graz
Wir realisieren kundenspezifische Automatisierungslösungen zur Steuerung, Visualisierung, Planung und Überwachung von Anlagen und Produktionsabläufen. Von der Pflichtenheftphase, E-Technik, Applikationserstellung, Inbetriebnahme, Schulung bis hin zur Nachbetreuung - alles aus einer Hand. Diese Lösungen realisieren wir hauptsächlich mit unserem selbst entwickelten Prozessleitsystem, welches wir kontinuierlich den Kundenanforderungen und dem raschen Technologiefortschritt entsprechend weiterentwickeln.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1989
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Electronics, Automatization
Support Mitarbeiter
- Salary
- from 42.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid
- Easy Apply
- Easy Apply