Logo voestalpine AG

Technical Customer Operations Engineer

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, DevOps
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.843 € Gross/Month
  • Location
    Graz
  • Working Model
    Onsite
  • Job Summary

    In this role, you will coordinate technical processes between software development and clients, handle 2nd and 3rd level support, and manage system setups along with CI/CD pipelines.

    Job Technologies

    Your role in the team

    • Interface role: Technical IT generalist as a coordinator between software development, domain-specific client project managers, and end customers.
    • Technical Support: Handling and resolving technical inquiries within the scope of 2nd- and 3rd-level support.
    • System setup: Configuration and management of client and system setups (SaaS/On-Premises), patch and update management, as well as monitoring.
    • Data management: data acquisition, data manipulation, and analysis.
    • Error analysis & DevOps: Troubleshooting, development and maintenance of monitoring systems, creation and management of CI/CD pipelines, as well as automation of repetitive tasks.

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    Our expectations of you

    Education

    • Completed IT training or a comparable qualification.

    Qualifications

    • Second- and Third-Level Support with strong problem-solving skills.
    • Solid DevOps skills, including server management and maintenance.
    • Master monitoring tools and system administration confidently.
    • Perform system updates & patch management.
    • Basic knowledge of C#/.NET for code traceability.
    • Error analysis and troubleshooting in production environments.
    • Soft skills & additional qualifications: communication, independent working style, English B2, ideally CI/CD and Cloud (Azure/AWS).

    Experience

    • Relevant professional experience in the IT sector.
    • Experience with databases and SQL scripting.

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    Benefits

    Food & Drink

    More net

    Health, Fitness & Fun

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Graz

      Steiermark

      Austria

    Topics that you deal with on the job

    This is your employer

    voestalpine AG

    voestalpine AG

    Linz, Zeltweg, Leoben, Kapfenberg, Böhlerwerk, Wien, Krems An Der Donau

    Voestalpine is a world-leading technology and industrial goods conglomerate with comprehensive material processing expertise. With its top quality products and system solutions made of steel and other metals, voestalpine is one of the leading partners in Europe's automotive and household appliance industries as well as worldwide in the oil and gas industry.

    Description

  • Company Size
    250+ Employees
  • Language
    German
  • Company Type
    Established Company
  • Working Model
    Hybrid
  • Industry
    Industry, Production, Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (4 Reviews)
    3.4
    • Engineering

      2.8
    • Culture

      3.5
    • Career Growth

      3.6
    • Workingconditions

      4.0
    All Dev Reviews on devworkplaces.com
    Logo voestalpine AG

    Technical Customer Operations Engineer

    Salary
    from 3.843 € Gross/Month
    Location
    Graz
    Working Model
    Onsite
    Diversity
    Open for all genders

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