Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 90.000 to 110.000€ Gross/Year
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will build and lead the IT Systems and Services team, manage Microsoft Entra environments, and take ownership of Business Apps, ensuring governance and security throughout the processes.
Job Technologies
Your role in the team
- In your role as Lead IT-Services, you are responsible for the development and expansion of an IT Systems & Services team (Cloud & Workplace Engineering, support for internal clients).
- You report directly to the Director of IT & Data and provide secure, stable, and efficient working environments.
- With clear ownership, you manage platforms such as Microsoft Entra, Microsoft 365, Personio, and are responsible for our business apps (Perplexity, Salesforce, Business Central, Notion).
- You take the lead in certification projects, serve as the contact person for our external partners, and place great emphasis on governance and security.
- You lead your team with appropriate foresight in a goal-oriented and agile manner, never losing sight of the details by always having your team's back.
- Team Building & Support: Building a high-performing IT team, establishing/scaling the Service Desk for internal clients (SLA/OLA, knowledge base, self-service).
- Identity & Productivity: Operation and development of Microsoft Entra (ID), Microsoft 365 (Exchange, Teams, SharePoint, Apps), Personio; Joiner/Mover/Leaver processes, license & role models.
- Security & Compliance: Endpoint Security, Data Loss Prevention, Conditional Access Policies, Hardening & Patch Management, M365 Security Stack; Monitoring, Incident Response, and Audit Readiness.
- Business Apps Ownership: Product responsibility for Perplexity, Salesforce, Business Central, Notion - Administration, permissions, integrations & data flows, change/release management.
- Vendor & Partner Management: Management of external service providers, especially for Business Central & Salesforce (contracts, SLAs, quality, costs).
- Processes & Governance: Implementation of lean ITIL-oriented processes (Incident, Request, Change, Asset/CMDB), DevSecOps interfaces to Engineering.
- Certifications & Audits: Active support of certification processes (e.g., ISO/IEC 27001, SOC2) including evidence management & continuous improvement.
- Roadmap & Budget: Roadmap planning, license/contract management, budget responsibility, and transparent communication to stakeholders.
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Our expectations of you
Qualifications
- Deep practical experience in Microsoft 365/Entra environments and administration.
- Proficient in authorization, identity, and license management.
- Proven expertise in Endpoint Security, DLP, Conditional Access, and the M365 Security Stack - including operational implementation.
- Confident in vendor management (especially for Business Central & Salesforce) and in ownership of business apps.
- Routine in the area of service quality and audit/certification requirements.
- Hands-on mentality, clear communication, and very good German and English skills.
Experience
- Experience in building and leading IT teams (hiring, coaching, operational responsibility) as well as in supporting internal clients.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Reploid Group AG
Reploid Group AG focuses on breeding the black soldier fly and offers alternative solutions for conventional disposal and production of secondary raw materials.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Head of IT Services
- Salary
- 90.000 to 110.000€ Gross/Year
- Location
- Wels
- Working Model
- Hybrid, Onsite
