Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 32.200 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you will be the main contact for employees' IT queries, handling first-level support while managing the installation and maintenance of hardware and software for users.
Job Technologies
Your role in the team
- Point of contact for IT-specific inquiries from employees.
- First level support at the interface to system administrators.
- Installation, support, and maintenance of desktop hardware and software.
- Error analysis and troubleshooting of hardware and software.
- Documentation in the central ticket system.
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Our expectations of you
Education
- Completed education in the IT field (HTL, IT college, relevant apprenticeship).
Qualifications
- Excellent knowledge of MS Office and Windows 10/11.
- Linux and networking skills are desirable.
- High service and customer orientation.
- Enjoyment of precise and autonomous work within a team.
- Willingness to develop professionally and personally.
- Very good spoken and written German skills.
Experience
- Professional experience in IT support is an advantage.
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Benefits
More net
Job Locations
Location Innsbruck
Tirol
Austria
This is your employer
MCI - Management Center Innsbruck
Innsbruck
Our 300 dedicated employees in the areas of teaching, research, university management and organization, as well as about 1000 external lecturers from business, higher education and consulting contribute to students being able to enjoy academic training of the highest caliber from all corners of the world.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Onsite
- Industry
- Education System
IT Support & Customer Service
- Salary
- from 32.200 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
