Level: Lead

Job Field: IT, System, DevOps

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 82.600 € Gross/Year

Location: Vienna

Working Model: Onsite

AI Summary

In this role, you will lead four departments, manage IT operations and cloud architecture integration, and ensure operational excellence through comprehensive QA management and governance.

Job Technologies

Your role in the team

Lead through leaders: Manage and mentor the heads of four departments, fostering cohesion, alignment, and a high-performance delivery culture.
Own the full technical integration scope: From IT operations and cloud platforms to enterprise architecture, testing, and cross-platform engineering.
Ensure operational excellence: Oversee 24/7 IT Operations, including second- and third-level support, to ensure secure and reliable platform performance across all George markets.
Drive cloud evolution: Lead the development of our AWS-based infrastructure to enable scalable, resilient, and agile service delivery.
Steer architecture and governance: Align technical strategy and architecture across frontend, backend, and mobile development, while ensuring compliance with internal and regulatory requirements.
Champion quality and reliability: Lead the QA strategy, including regression testing, issue resolution, and problem tracking to ensure consistently high product quality.
Support group-wide web capabilities: Provide architectural guidance and alignment for the Portals team, which manages web content management platforms used across Erste Group, ensuring consistency, scalability, and long-term maintainability.
Collaborate and inspire: Work closely with peers in product, delivery, and infrastructure to align on strategic goals and execute effectively.

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Our expectations of you

Qualifications

Deep expertise in cloud infrastructure (AWS preferred), IT operations, and application architecture in a complex enterprise environment.
Solid knowledge of IT governance frameworks, regulatory compliance (e.g., DORA, GDPR), and internal controls.
Strategic mindset with strong execution skills and the ability to lead organizations through growth and complexity.
Excellent communication and stakeholder alignment skills across business, tech, and delivery teams.
A leadership style that prioritizes empowerment, accountability, and long-term thinking.

Experience

Proven success in a senior IT leadership role, with experience managing multiple departments and leading through other leaders.
Experience with QA methodologies, test automation, and service reliability practices.

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