Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 3.000 to 4.100€ Gross/Month
- Location
- Paldau
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will prioritize and address support tickets, set up workstations, and assist colleagues with technical issues while coordinating communication with external service providers.
Your role in the team
- Handle, prioritize, and forward to the appropriate department as needed inquiries received via our helpdesk ticket system.
- Set up, configure, and commission workstations.
- Order, allocate, and manage hardware equipment.
- Support users on-site in a friendly and solution-oriented manner for minor issues.
- Perform minor repairs on devices or take care of replacements.
- Analyze and resolve somewhat more complex issues (e.g., WLAN outages in the warehouse).
- Coordinate and communicate with external service providers.
- Proactively engage with our employees and persist in order to solve problems together.
- Identify hardware issues at our location proactively and coordinate their resolution.
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Our expectations of you
Qualifications
- High organizational skills.
- Reliability and high commitment.
- Excellent computer skills.
- Manual dexterity.
- Fluent German.
- Flexibility and independent working.
- Joy in dealing with people.
- Helpfulness & Hands-On Mentality.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
niceshops
Graz, Paldau, Wien
Come and be a part of Nice Code Valley – where developers are still developers. Join us in our universe of shops and help shape the future with us. We're always on the lookout for talented developers like you, who understand what it means to program and bring something to life - in our case, Europe's most innovative e-commerce platform with 47 online shops, over 400 frontends across 17 languages and serving 150 countries. Join us and let yourself be celebrated by the best colleagues in the world – unleash your potential here at Nice Code Valley! Leave behind all that stress, forget your rat race existence and experience what it's like to be a designer.
Description
- Company Size
- 250+ Employees
- Founding year
- 2006
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Career Growth
4.1Culture
5.0Engineering
4.0Workingconditions
4.8
IT first & second level support
- Salary
- 3.000 to 4.100€ Gross/Month
- Location
- Paldau
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
