Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 3.071 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you plan and execute hardware and software migrations, create documentation and training materials, support first and second-level support, and seek solutions for user requirements that standard tools cannot address.
Job Technologies
Your role in the team
- You assist in the planning, organization, and execution of hardware and software migrations.
- You assist with documentation and the creation of instructions.
- You assist in the planning and execution of training sessions and in the creation of relevant documentation.
- You assist in finding solutions for user requirements that cannot be easily implemented with standard tools.
- You are involved with the latest developments in hardware, application software, and PC deployment.
- You support the first-level support in managing IT workstations and the second-level support in the areas of PC deployment, remote maintenance, and Microsoft Exchange.
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Our expectations of you
Education
- You can demonstrate completed training or studies in the field of computer science, software engineering, or related disciplines, or possess equivalent professional experience.
Qualifications
- You have very good knowledge of IT hardware and software.
- You are proficient in MS Windows and application software (especially with spreadsheet programs such as MS Excel and/or LibreOffice Calc).
- You have routine and enthusiasm for documenting internal processes and technical workflows.
- Furthermore, knowledge of MacOS X would be desirable.
- You enjoy working independently and in a structured manner, are service-oriented, remain diplomatic and solution-focused even in difficult situations, possess strong social and communication skills, maintain your motivation and focus even in demanding team configurations, and have the physical fitness to lift and carry loads (e.g., PCs and printers).
- Additionally, you have very good German and English language skills, both written and spoken.
- As a male applicant, you have already completed your military or civil service.
Experience
- You have experience in end-user support and, ideally, have already conducted training sessions for users yourself.
- You already have experience with deployment systems and remote maintenance.
- You can demonstrate experience with the deployment of Microsoft Exchange and the setup of mobile devices (Android, iOS).
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Health, Fitness & Fun
Food & Drink
More net
Job Locations
Location Vienna
Universitätsstraße 11
1010 Wien
Austria
This is your employer
Zentraler Informatikdienst der Universität Wien
Wien, Wien, Wien
The University of Vienna's Information and Communication Technology Department (ZID) provides services that help members of the university community, as well as external partners and customers, achieve their goals. We offer tailored solutions that cover a wide range of ICT needs.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1971
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Education System, Science, Research
IT application/user support
- Salary
- from 3.071 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
