Workplace Image LinkThat YouCon EDV Dienstleistungs GmbH
Logo LinkThat YouCon EDV Dienstleistungs GmbH

Network Engineer

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 43.100 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will manage and enhance VoIP systems, provide technical support to clients, analyze disruptions, create documentation, and collaborate closely with various stakeholders in the service process.

    Job Technologies

    Your role in the team

    • Support and further development of solution-oriented VoIP systems.
    • Product range of Sinch (formerly SAP CCtr) as well as integration of various CRM systems
    • 1st and 2nd level support for technical customer inquiries
    • written, telephone, and on-site customer support (including willingness to travel)
    • Writing documentation
    • Interface to all actors involved in the service process
    • Monitoring and ensuring the ongoing operation of the IT infrastructure
    • Analysis of disruptions and problems

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    Our expectations of you

    Qualifications

    • Entry-Level IT Professional
    • General network & TCP/IP knowledge
    • General knowledge of creating MS SQL queries
    • Knowledge in the field of telecommunications is an advantage (Voice over IP, SIP,
    • ISDN, WebRTC)
    • Communication and cooperation skills, as well as enjoyment in dealing with
    • People
    • Team spirit and teamwork
    • Project-oriented and solution-focused work
    • Own responsibility, self-motivation, and the drive for problem-solving.
    • Time flexibility, willingness to learn and travel
    • Excellent German and good English skills

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Schmalzhofgasse 26

      1060 Wien

      Austria

    This is your employer

    LinkThat YouCon EDV Dienstleistungs GmbH

    LinkThat YouCon EDV Dienstleistungs GmbH

    Wien, München, Košice

    We are a system integrator that links telephone solutions with CRM/ERP products from leading manufacturers. Our customer service and sales tools are enriched with the latest advances in artificial intelligence, so contact centers can work efficiently and future-proof.

    Description

  • Company Size
    1-49 Employees
  • Founding year
    2006
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Salary
    from 43.100 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
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