Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 39.123 € Gross/Year
- Location
- Wiener Neustadt
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for application support, end device support, and network support while assisting users during training sessions and maintaining the knowledge base.
Job Technologies
Your role in the team
- Application support for the common applications of Lebenshilfe NÖ such as Windows, Office365, MS Teams, Vivendi, Drivebox, BMD
- End Device Support: Assistance with issues related to end devices (computers, notebooks, monitors, printers, mobile phones, IoT devices…).
- Network Support: Assistance with issues related to connecting and using various networks (wired or Wi-Fi)
- Administration, first and partly second level support for the VOIP telephone system
- Participation in user training sessions and maintenance of the knowledge database
- Hardware management / Installation of PCs and notebooks
- Support for employees on-site, assistance or training during transitions to new hardware or software.
- User creation and user management in the respective systems
This text has been machine translated. Show original
Our expectations of you
Education
- Completed apprenticeship (IT/HTL Computer Science diploma) or equivalent experience
Qualifications
- Communication and teamwork skills
- Service- and solution-oriented working style
- Driver's license and car / willingness to travel for the Mostviertel, Industrieviertel, and eastern Weinviertel.
Experience
- Ideally, initial experience in IT support or user assistance.
- Experience in the Microsoft Client environment (Windows, Office, Active Directory, MS Cloud, MS Teams) is advantageous.
- Experience with configuration, troubleshooting, and fault analysis of IT end devices and mobile phones.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Wiener Neustadt
Niederösterreich
Austria
This is your employer
Lebenshilfe
The Lebenshilfe was founded in 1967 and accompanies people with intellectual impact in a self-determined and fulfilled life. More than 11,000 people with intellectual disabilities are supported by Lebenshilfe.
Description
- Founding year
- 1967
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Mitarbeiter
- Salary
- from 39.123 € Gross/Year
- Location
- Wiener Neustadt
- Working Model
- Onsite
