Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 39.200 € Gross/Year
- Location
- Marchtrenk
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Together with an international team, you are responsible for our incident and service management
- You process internal tickets and take care of the acceptance and follow-up of software and hardware faults in accordance with the service level agreements
- You independently carry out analysis, processing and documentation of incidents and service requests in 1st level and on-site support
- You manage hardware as well as installation and configuration of IT equipment (e.g. computers, printers, telephones) including user and account management
- You will work on hardware and software rollouts as well as on exciting IT projects
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Our expectations of you
Education
- Completed university degree or comparable qualification with a focus on IT
Qualifications
- Strong knowledge of Windows client administration
- Basic knowledge of the MS365 environment is an advantage
- Service-oriented working methods, quick comprehension, communication and teamwork skills are a given for you
- Very good written and spoken German and English skills complete your profile
Experience
- Several years of relevant professional experience in IT support
- Strong experience in 1st or 2nd level support is an advantage
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Job Locations
This is your employer
Sikla Gmbh
Als einer der führenden Spezialisten von Befestigungssystemen ist Sikla seit über fünf Jahrzehnten kompetenter Partner für die technische Gebäudeausrüstung und den industriellen Anlagenbau. Sikla Produkte werden in über 40 Ländern weltweit eingesetzt. Wir sind in fast allen europäischen Ländern mit einer eigenen Gesellschaft oder durch Vertriebspartner vertreten.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Construction, Real Estate, Building Services