Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid
Job Technologies
Your role in the team
- Together with our support team, you are the hero and heroine of our customers and partners when it comes to technical questions
- You process, analyze and answer inquiries from customers and partners independently
- In online meetings, you work with customers and partners to find the ideal solution to technical problems
- You have an overview of our support requests and coordinate their processing within the team
- You ensure the smooth operation of our software and processes and are a leader in further development and troubleshooting
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Our expectations of you
Qualifications
- You enjoy analyzing and solving problems and you are interested in making our products and processes even better
- You enjoy learning new things and enjoy tinkering in a technical environment
- You have a confident handle on Microsoft 365, especially Word & Excel
- You have a basic understanding of IT technologies & cloud services
- English & German are no problem for you
- You enjoy communicating with people and deal with our customers, partners and team members in a solution-oriented and professional manner
- You live a culture of mutual respect, learning, appreciation, personal responsibility and a high quality orientation
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Benefits
More net
Job Locations
Location Vienna
Austria
This is your employer
dox42 GmbH
Wien
dox42 is a leading software manufacturer that specializes in document automation and data integration. With headquarters in Vienna, Austria, dox42 serves international companies from a broad range of industries.
Description
- Founding year
- 2011
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Support Engineer
- Location
- Vienna
- Working Model
- Hybrid
