Logo Knapp AG

2nd Level Support Specialist

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.985 € Gross/Month
  • Location
    Leoben
  • Working Model
    Onsite
  • Job Summary

    In this role, you'll resolve software and control technology issues in 2nd Level Support for our global clients, analyze processes for optimization, and be prepared to travel internationally.

    Job Technologies

    Your role in the team

    • Troubleshooting software and control engineering issues on our systems as part of 2nd Level Support (according to ITIL standards) is part of your responsibilities.
    • You serve our customers worldwide.
    • You analyze issues within existing processes, thereby promoting the long-term optimization of the overall systems.
    • You don't mind traveling across the globe once to build up know-how.
    • You have no problem working in shifts as well as being on call, occasionally working on weekends.

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    Our expectations of you

    Education

    • You have completed IT training or possess professional experience with operating systems (Windows, Unix) and/or database experience in Oracle and PL/SQL.

    Qualifications

    • You are resilient and an organizational talent.
    • If you possess team spirit and initiative, you are the right fit for us.
    • You are proficient in both German and English, in speaking and writing.
    • Communication skills, initiative, and creativity are among your strengths.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    More net

    Food & Drink

    Job Locations

    Map of company locations
    • Location Leoben

      Location Leoben

      Steiermark

      Austria

    Topics that you deal with on the job

    This is your employer

    Knapp AG

    Knapp AG

    KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production, Logistics, Transportation
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    3.5
    • Workingconditions

      3.8
    • Career Growth

      3.8
    • Engineering

      2.9
    • Culture

      3.7
    All Dev Reviews on devworkplaces.com
    Logo Knapp AG

    2nd Level Support Specialist

    Salary
    from 2.985 € Gross/Month
    Location
    Leoben
    Working Model
    Onsite

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