Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.400 € Gross/Month
- Location
- Hagenberg im Mühlkreis, Gemeinde Fallbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide 1st & 2nd level user support via phone, email, and remote access, manage tickets, and engage in customer projects while further developing your network and server administration skills.
Your role in the team
- 1st & 2nd Level User Support (Phone, Email, Remote Assistance)
- Ticketing Management (Capture, Documentation, Processing, Completion)
- Participation in client projects on-site and remotely (together with a senior IT technician)
- Continuous development of your professional skills
- Client & Server Administration
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Our expectations of you
Education
- You have a HTL diploma/apprenticeship or relevant professional experience.
Qualifications
- Basic know-how in network administration/management
Experience
- Experience with Microsoft operating systems (Client-Server)
- Experience with virtualization solutions (servers, networks, clients, etc.)
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
SNS - Saturn Networking Solutions GmbH
Our company, founded in 1996, specializes in information technology services such as IT infrastructure and network solutions. Our close cooperation with the Research and Technology Center Softwarepark Hagenberg allows our customers to benefit from the latest technological concepts.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication