Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Hall in Tirol
- Working Model
- Onsite
Job Summary
In this role, you assist customers with technical and software-related issues, analyze and document solutions, and collaborate closely with internal departments to implement systematic improvements.
Your role in the team
- Communication with our clients regarding technical and software-related issues.
- Analysis, diagnosis, and response to customer inquiries
- Creation and documentation of solutions and improvement measures in close collaboration with internal specialist departments.
- Feedback to internal departments regarding recurring error patterns, potential improvements, or feature requests.
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Our expectations of you
Education
- Completed technical or software-related education (apprenticeship/HTL/Fachschule) in the fields of computer science, systems engineering, application development, or a comparable discipline.
Qualifications
- Enjoyment of professional, friendly communication with clients
- Good analytical skills and a structured, independent working style with a high customer orientation.
- Teamfähigkeit
- Good German and English skills, both written and spoken.
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What we offer
- Various working time models
- Welcome Day and individual onboarding
- Mobility package (free parking or travel allowance)
- Lunch provided including meal allowance
- Innovative and customized further training (you name it, we deliver)
- Company doctor and health services
- "We care about your health" - monthly action days including seasonal fruit offer
- Team and company events
- Allowances for private milestones (e.g., wedding, birth)
- A modern working environment at the cutting edge of technology, a appreciative work atmosphere, and a reflective, professional team are not benefits for us, but a must-have.
- The minimum salary is based on the applicable collective agreement for employees in the metal industry. Of course, a higher salary is possible depending on your qualifications and experience. This will be determined in a personal interview.
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Health, Fitness & Fun
Food & Drink
More net
Job Locations
This is your employer
FELDER KG
Hall In Tirol
As one of the world's leading machine engineering and technology companies serving the woodworking and composite materials industries, the Felder Group is committed to developing and producing a comprehensive range of over 180 machines, from combined standard woodworking machines to high-end 5-axis CNC machining centers. With 650 employees at our headquarters in Hall in Tirol, Austria, and hundreds more working around the globe, we are dedicated to finding intelligent solutions for woodworkers worldwide.
Description
- Company Size
- 250+ Employees
- Founding year
- 1956
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization, Media, Publishing, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Engineering
3.0Culture
2.9Workingconditions
3.2Career Growth
2.3
Technical Support Staff - Software
- Location
- Stadt Hall in Tirol
- Working Model
- Onsite
- Diversity
- Open for all genders
